NHSRF Travel Insurance 2017-10-02T11:14:13+00:00

Over 50’s Annual Travel Scheme

Especially for NHSRF members

Worldwide Cover, No declaration of medical conditions: £185.00

LET’S GET STARTED

About NHS Retirement Fellowship Travel Insurance

The NHS Retirement Fellowship Travel Insurance Scheme provides tailored travel insurance, underwritten by Acasta European Insurance Company Limited, to members of the NHS Retirement Fellowship. Our aim is to provide a quality service at a competitive price, to a standard that provides true peace of mind to the frequent traveller. In working with NHSRF we have delivered a travel insurance that members can rely on; easily accessed Online or via our expert Travel Team who are ready to assist.

The scheme is open to all NHS Retirement Fellowship members providing they are between 50 and 79 years of age and reside in the UK.

About the Scheme & Eligibility

  • Open to members of NHSRF aged between 50 and 79 and their families
  • UK Residents
  • You must be ‘Fit to Travel’ defined as:
    – If you had contacted your medical practitioner prior to departure, he/she would not have advised against travel and/or
    – Travel is not for the purpose of obtaining medical treatment
    – You have not been given a terminal prognosis
Start Your Cover

For those outside of this scheme’s 50-79 eligibility…

A full suite of cover is available via our Affinity Partner Civil Service Insurance Society.

WWW.CSIS.CO.UK

Over 50’s Annual Travel Scheme

The NHSRF Travel Insurance scheme is available to all NHSRF members aged between 50 and 79 years of age residing in the UK.

Once a scheme member no upper age limit will apply provided cover is not lapsed.

What’s included

  • Full Worldwide Cover
  • No medical screening information is required
  • No limit to the number of journeys
  • A total of 183 days can be spent overseas during any period of insurance
  • Any single trip can last for up to 65 days (45 days for Caribbean, USA or Canada travel)
  • Winter sports cover up to 17 days
  • Members can opt to include partners, spouses and children (until their 21st birthday)
  • Pre-existing medical conditions are covered as long as members are fit to travel and not terminally ill

The package of benefits at a glance

Cancellation £5,000
Curtailment £5,000
Medical and additional expenses+ £5,000,000
Extra overseas accommodation in event of injury/sickness £5,000
Emergency dental treatment £750
Repatriation of mortal remains to UK Up to £2,000 for local burial/cremation* Covered
Emergency medical repatriation and evacuation* Covered
Compassionate overseas visit* Covered
Personal accident benefit* death, loss of eyes/sight/limb £15,000
Personal baggage: single item £350 up to maximum £1,500
Delayed baggage (more than 12 hours)* £150
Personal money, travellers cheques £500
Cash limit up to maximum £250
Loss of passport £250
Delayed departure: every 12 hours* £50 up to maximum £200
Extended delay £2,000
Missed departure £1,000
Catastrophe cover £300
Legal expenses* £25,000
Personal liability* £2,000,000

Please note: all benefits are subject to £50 excess except those marked with an asterick (*) The benefit marked with a cross (+) is subject to £50 excess unless a European Health Insurance Card is used Benefits are subject to conditions, limitations and exclusions detailed in the membership agreement.

Policy Pricing

The annual cost is the same for all members. All premiums are payable annually in advance and must be paid by direct debit.

Members can join at any time, however, the full annual cost will be payable even if they join midway through the insurance year which runs from 1st October.

Membership of the scheme automatically renews each year on 1st October for all existing members.

Annual premiums for the NHSRF Travel Insurance Scheme for year commencing 1st October 2017:

Single £185.00
Couple £255.00
Single Parent £255.00
Family £275.00

Start Your Cover

Download and complete the Application Form and Direct Debit Mandate. Complete both forms and send to:

NHSRF Travel Insurance,
CSIS,
7th Floor Colman House,
King Street,
Maidstone,
Kent,
ME14 1DD

No cover can be incepted until the Application Form (including the Direct Debit Mandate) is received and accepted by underwriters.

Demands & Needs Terms of Business
Policy Document
Benefits Summary

Print out & post Application

Print Application Form

Here are the answers to some frequently asked questions:

All travellers covered under the policy must be Fit To Travel both at the time of booking as well as on the day of departure for any given trip. If you are in any way unsure of your fitness to travel you (and/or others insured under the policy) should visit your (their) Medical Practitioner for confirmation. This includes confirmation that the Medical Practitioner is not aware of any likelihood of a curtailment of travel to undertake treatment or investigations. Existing medical conditions are covered provided under control and stable as respects condition treatment.

If you wish to seek an alternate policy cover, one under which you may declare pre-existing conditions, in order to obtain a bespoke quotation please visit www.csis.co.uk or contact us.

We will confirm the commencement date of your insurance once we have received and approved your Application Form and Direct Debit Mandate. You can start your cover at any time but the premium remains the same from the agreed commencement date to the next anniversary of the scheme; being 1st October annually.

You have the right to cancel your policy at any time by written confirmation, though no refund of premium will be made outside of the 14 day ‘cooling off’ period (from the date you receive the policy documents). However, if a service has been provided under the policy within those 14 days then no premium refund will be made.
Just ask your doctor to complete and sign the medical certificate included in the cancellation claim form. You will need to send this to us along with your overseas trip booking invoice, receipt and cancellation invoice.
Be sure to obtain a doctor’s letter confirming that you need to curtail your trip and return home. We will also need your holiday booking invoice and receipt to support your claim.
Immediately arrange for any treatment you need, but please be sure you contact us as soon as possible for authorisation before incurring any medical expenses over £1,000. You must obtain a detailed receipt for all the treatment that you receive.
Please get written confirmation from the doctor who is treating you, that you are unfit to travel at the scheduled time. What should I do if another party is responsible for some of my claims costs? You must contact us if you are able to recover any part of your claims costs from any other party, for example if you have another insurance policy, cover through a state healthcare system or are legally entitled to recover costs from another third party. We will only pay our proper share. Important note: If you need to stay in hospital, someone must contact International Emergency Medical Assistance on +44 (0) 1273 624661 as soon as possible to advise us of the details. Should you incur any additional expenses for travel and accommodation, please keep your receipts.
If travel is undertaken against the advice of a Medical Practitioner the policy will not respond to any claim event.
If you lose your baggage or it is stolen, report this to the police immediately and get a Police Report. If your baggage is lost or damaged whilst being carried by an airline, railway, coach or ship, report this in writing to the carrier as soon as possible (at least within three days). Make sure you receive a Property Irregularity Report or similar documentation. Please keep copies of any correspondence you send or receive, as well as the retained portion of the travel tickets and baggage tickets.

In the event of your baggage being damaged, obtain an estimate for the repair. If the article is not repairable, get a letter of confirmation from the repairers. Please retain the damaged item wherever possible.

To support a claim for damaged and lost items we will require receipts showing the purchase price and date of purchase.

If your baggage is delayed for more than 12 hours, get written confirmation of this from the carrier. You will also need receipts to support your claim for any emergency purchases you have to make.

Report it to the police immediately and get a Police Report. If you incur costs when obtaining replacement documentation e.g. extra travel, unplanned accommodation or statutory charges, be sure to keep all your receipts.
Report this to the police without delay – certainly within 24 hours of discovering the loss.
Please get a Police Report.

If you have lost Travellers Cheques you should report this immediately to the local branch, agent or issuing authority and apply to them for a refund. If, for any reason, you are unsuccessful in getting a refund, you will need a letter from them confirming this fact.

If you have lost your foreign currency you will need evidence of conversion from the bank, such as a currency conversion bank slip.

If you have lost sterling or cheques you will need confirmation of cancelled cheques and bank statements.

If your transport breaks down, please make every effort to reach the point of departure from or return to the UK on time. Should you still miss your flight, train, coach, ship, ferry or cross-channel train, get a receipt for any alternative transport needed to reach your destination. If public transport let you down, please obtain written confirmation from the carrier explaining the cause.
Please obtain detailed confirmation from the carrier (or their handling agent) explaining the reasons for the delay, its precise duration and the original itinerary.
We will require the name and address of the person injured; a full description of the injuries suffered; plus full details of the accident – including how, when and where it occurred.
If you are travelling to any of the countries in the European Economic Area*, a European Health Insurance Card entitles you to free health benefits. Application forms are available from any main Post Office. If you obtain a European Health Insurance Card before you travel – and use it to reduce the cost of a claim for medical expenses – we will not deduct the normal excess charge from your claim.

*Includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and UK. Switzerland by special arrangement.

A Terminal Prognosis means a terminal illness with a life expectancy of below one year at the start of the overseas journey.

As an insured member of the NHSRF Travel Insurance scheme you will be contacted in advance of your policy renewal (the scheme anniversary date, 1st October) and unless otherwise advised we will automatically renew your policy via the held bank Direct Debit Mandate. This provides continuity of cover should you be on a overseas journey. Should you change or amend your banking details the onus is on you to inform NHSRF Travel Insurance ensuring a premium payment by Direct debit can be taken. Failure to do this will mean your policy will not be renewed and therefore cover will cease at the scheme anniversary date.

Scheme Administrator: CSIS

NHSRF Travel Insurance is administered by the Civil Service Insurance Society, authorised and regulated by the Financial Conduct Authority under firm reference number 304151.

email us:

nhsrftravel@csis.co.uk

Call us:

01622 766960

Write to us:

NHSRF Travel Insurance,
CSIS,
7th Floor Colman House,
King Street,
Maidstone,
Kent,
ME14 1DD

NHSRFTravelInsurance is a trading name of Butcher Robinson & Staples International Limited
(a registered Lloyd’s of London insurance broker), authorised and regulated by the Financial Conduct Authority.