Data Protection Regulation - How your data is managed
To set up and manage your Insurance, we (NHSRF Travel Cover) will hold and use information about you and any of your family members. This information may have been supplied by you, family members or healthcare professionals and providers.
We collect your information through our distributor, Civil Service Insurance Society, and your premium is processed by them on our behalf. Once collected your information will be shared with your insurer, Lloyd’s Syndicate 4444 which is managed by Canopius Managing Agents Limited. Your insurer has appointed Roger Rich & Company Part of the Claims Consortium Group to administer any claims you may have. Should you have a medical emergency your information will be shared with our medical assistance provider. Your information may also be accessible by IT and other contractors for them to meet our operational needs. Your data will be used to provide you with quotes or to administer your insurance, whilst we and those administrating your insurance may analyse your insurance data with that of others to aid product design and performance. None of the controllers or processors of your information will share your information with any other party without your consent. As well as communicating with your healthcare providers we provide non sensitive information to your intermediary (if you use one). When necessary we transfer information to countries outside of the European Economic Area (EEA) though when doing so take steps to ensure companies working for us give an appropriate level of protection.
We call the lead member the “Covered Party” under the Annual Travel Insurance Scheme, and the lead member is the legal owner of the insurance. Because of this, whilst additional persons may also be insured to travel, we send most of our written communications about the insurance and about claims to the lead member.
By signing this form the lead member confirms that:
- any family members have agreed that the lead member can act for them to incept this travel Insurance
- the lead member consents on behalf of those family members and themselves to NHSRF Travel Cover using personal information in the ways described above.
We may pass information directly to third parties or by using shared databases. These third parties will include other insurers and law enforcement agencies. This is to prevent or investigate crime, including fraudulent or other improper claims.
If any person would like details of the information that we hold about them they should write to the Data Protection Manager, NHSRF Travel Cover, 1st Floor, Gail House, Lower Stone Street, Maidstone, Kent ME15 6NB.
I agree by signing the Declaration that to administer my insurance my information, as detailed above, may be shared with others. Also, should I wish to restrict or cease the processing of my information cover will no insurance longer be available.
NHSRF may market this product to all its members through its various publications and electronic media.